Looking for an LED manufacturer that puts the rep agency first?

Let us introduce you to Fidelux.

These are just a few of the commitments Fidelux is making to our partners.

Access to real time information 24/7/365 via Acumatica ERP System with your own private log in.

Office Access

• Submit orders
• Track order status
• Current inventory, In transit and on order product visibility

Visibility of Backorders & Special Orders

• Product number and price look up
• Create trouble tickets for freight damage, defective products, and warranty claims
• Track RMA status

Sales Person Access

• Track order status
• Current inventory, In transit and on order product visibility

Sales Support & Policies

• Product number and price look up
• Track RMA status
• Commissions & overages paid on time every time
• Sales engineer support for all your needs
• Basic lighting design support
• Simplified sample product request
• Expedited replacement of failed fixtures
• We ship you a new one with return box and return label for the failed fixture; the customer simply ships it back in the return box within 30 days.
• A shipping policy that works. Check with us on freight allowance for your territory.
• Quick Ship; 2 to 5 days for Quick Ship products, and expedited shipping for non-stock selected products (2 to 3 weeks).

Pricing Structure

A multi-tiered pricing structure that gives you all the flexibility you need to win projects.

• A manufacturer that listens to those who sell our products. Be part of the round table discussion group.